Business Development Representative Lead
We are now looking for a BDR Lead to build and lead our outbound sales motion from the ground up. You’ll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits
Who we are💙
Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
The role 💼
As the BDR Lead at Waitwhile, you’ll be the architect of our outbound strategy and the driving force behind our prospecting engine. You’ll recruit, coach, and inspire a high-performing team of BDRs while designing and executing scalable outreach playbooks to fuel pipeline growth. This is a rare opportunity to build something entirely new. You will shape the strategy, systems, and culture of a foundational team that will power Waitwhile’s next phase of growth.
What you'll be doing 🚀
Lead and Grow the Team
- Recruit, train, and develop a team of BDRs to excel in outbound prospecting.
- Provide ongoing coaching and feedback on messaging, cold outreach, and sales tool mastery.
- Foster a culture of curiosity, experimentation, and high performance.
Design and Execute the Outbound Strategy
- Build Waitwhile’s outbound motion from the ground up — from target segmentation and ICP refinement to messaging and cadence design.
- Develop scalable outreach playbooks and implement the tech stack (Salesforce, Clay.ai, ZoomInfo, etc.) to support team
efficiency. - Continuously iterate on tactics through testing, data analysis, and feedback.
Set and Measure Success
- Establish clear KPIs and performance metrics across activity, quality, and pipeline creation.
- Track and analyze team performance, identifying opportunities for improvement.
- Deliver regular insights and reporting to leadership on outbound effectiveness.
Collaborate Across Teams
- Partner with Sales, Marketing, and RevOps to ensure alignment across campaigns, handoffs, and messaging.
- Provide feedback from frontline prospecting to inform content, targeting, and product positioning
Innovate and Scale
- Identify and lead initiatives to improve processes, introduce new prospecting channels, and experiment with AI and
automation tools. - Act as a strategic thought partner in shaping the future of Waitwhile’s go-to-market strategy.
What skills you need 📖
- 4–5+ years in B2B SaaS sales or business development, with at least 2 years in a leadership or player-coach role.
- Proven success building or scaling an outbound function. Ideally in a startup or high-growth environment.
- Fresh ideas and experience with implementing and using AI best practices.
- Deep understanding of outbound prospecting.
- Exceptional communication and leadership skills.
- Data-driven mindset with the ability to translate insights into action.
- A self-starter mentality with a passion for building, not just maintaining
Bonus skills & attributes 🙌
- Experience selling and prospecting to Enterprise-sized businesse
- Experience using tools like Hubspot, Clay, Intercom
A great place to work❤️
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own.
Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!
What You’ll Get from Us:
- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Unlimited Paid Time Off
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.
- The expected Base Salary Range: $88,000-$116,900. The actual compensation will be determined based on experience and other factors permitted by law.
- Bonus Eligible: Yes (60/40 split)
- Department
- Sales
- Locations
- Chicago
- Remote status
- Hybrid
Chicago
Grow with us.
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Life balance
We're parents, care-givers and multi-faceted humans that don't want to spend all our time working. We do great work, but also encourage a great work-life balance.
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Autonomy
Your self-starting personality will shine when you have the freedom to shape your work and help guide the product's direction. -
Great benefits
Health benefits, retirement packages and generous time-off policies help keep your overall well-being a priority. -
Professional growth
We want to see you thrive. You will contribute to the larger vision of Waitwhile while growing in your career journey. -
Take time for yourself.
You have a life outside of work, and Waitwhile offers a generous time-off policy for you to enjoy it.
About Waitwhile
Waitwhile is a wait management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based line experiences.
Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 100k years they would have otherwise wasted waiting in line. Our customers include IKEA, Louis Vuitton, Google, Facebook and thousands of other businesses looking to improve their waiting experiences.
The company was founded in 2017 in San Francisco with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.
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