Mid-Market Account Executive - Chicago, IL
You're joining Waitwhile at the beginning of our journey. As one of our first team members, you'll have a huge impact on the company, culture and product - and you'll get to learn a ton and have fun.
Who we are💙
Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
At Waitwhile, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed.
The role 💼
As a Mid Market Account Executive at Waitwhile, you’ll own the full sales cycle from prospecting and discovery to negotiation and close. You’ll focus on mid market customers across key industries like retail, finance, government, education, and healthcare, and play a key role in shaping the next stage of Waitwhile’s growth story.
You’ll work closely with Marketing, Sales, and Customer Success to build pipeline, run tailored demos, and close deals that create long term value for both our customers and Waitwhile.
What you'll be doing 🚀
Own the full sales cycle
Manage opportunities from first conversation to close
Focus on deals in the $30K to $150K ARR range
Build pipeline strategically
Partner with BDRs and Marketing to target the right accounts and industries
Drive pipeline through inbound opportunities and self sourced outbound
Run world class demos and presentations
Partner with sales engineers to build custom tailored demos
Tailor messaging and ROI storytelling to each buyer persona
Become an expert on Waitwhile and the value we create across industries
Negotiate and close deals
Deliver deals that create real value for customers and Waitwhile
Ensure each deal is a strong long term fit where we can keep driving impact over time
Collaborate across teams
Partner with Sales, Marketing, and RevOps to align on campaigns, handoffs, and messaging
Share insights from prospecting to inform content, targeting, and positioning
Work closely with Product and Customer Success to ensure smooth onboarding and strong outcomes
Track and forecast
Track all leads from top of funnel to close in HubSpot
Own timelines and estimated close dates across your pipeline
Contribute to data driven pipeline reviews and forecasting
What skills you need 📖
4 to 6+ years of B2B SaaS sales experience with proven success closing mid market or upper SMB deals
Consistent track record of meeting or exceeding quota
Strong communication, negotiation, and storytelling skills
Experience with consultative and value based selling
Ability to navigate complex buying committees and multithread deals
Familiarity with tools like ZoomInfo, HubSpot, Chorus, and Notion
High School Diploma required, Bachelor’s degree preferred
It´s a plus if you have:
Experience selling to retail, education, or enterprise services
Ideal candidate will live in Greater Chicago, Illinois
A great place to work❤️
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own.
Waitwhile has a positive, diverse, and supportive culture - we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!
What You’ll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Unlimited Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.
The expected Base Salary Range: $88,000-$116,900. The actual compensation will be determined based on experience and other factors permitted by law.
Bonus Eligible: Yes (60/40 split)
- Department
- Sales
- Locations
- Illinois
- Remote status
- Fully Remote
Illinois
Grow with us.
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Life balance
We're parents, care-givers and multi-faceted humans that don't want to spend all our time working. We do great work, but also encourage a great work-life balance.
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Autonomy
Your self-starting personality will shine when you have the freedom to shape your work and help guide the product's direction. -
Great benefits
Health benefits, retirement packages and generous time-off policies help keep your overall well-being a priority. -
Professional growth
We want to see you thrive. You will contribute to the larger vision of Waitwhile while growing in your career journey. -
Take time for yourself.
You have a life outside of work, and Waitwhile offers a generous time-off policy for you to enjoy it.
About Waitwhile
Waitwhile is a wait management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based line experiences.
Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 100k years they would have otherwise wasted waiting in line. Our customers include IKEA, Louis Vuitton, Google, Facebook and thousands of other businesses looking to improve their waiting experiences.
The company was founded in 2017 in San Francisco with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.
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