Finance & Operations Manager
You're joining Waitwhile at the beginning of our journey. As one of our first team members, you'll have a huge impact on the company, culture and product - and you'll get to learn a ton and have fun.
Who we are💙
Here at Waitwhile, we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless—online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
The role 💼
We’re looking for a Finance & Operations Manager to keep our day-to-day business running smoothly and efficiently. In this hands-on role, you’ll take ownership of finance, HR, and operations processes across Waitwhile, making sure everything works like clockwork. You’ll be the go-to person for keeping things organized and moving, while also freeing up our VP Finance to focus on strategic projects and our integration with Allegion.
This is a great opportunity for someone who loves details, thrives on structure, and wants to grow into a broader Finance or Operations leadership role as Waitwhile continues to scale. The role is flexible in location, but we prefer Stockholm so you can also support our office operations.
What you’ll do 🚀
- Finance & accounting: manage accounts receivable, invoicing, billing (Stripe, QuickBooks), vendor payments, and expense reporting.
- Vendor & systems management: handle SaaS vendor contracts, license renewals, cost optimization, and core tools like Slack, Notion, GSuite, and Zoom.
- HR & people operations: coordinate onboarding/offboarding, manage Swedish payroll with our accounting firm, maintain employee records, and liaise with Allegion HR.
- Travel, events & culture: organize travel, team events, company all-hands, and culture initiatives that build engagement.
- Office management (Stockholm): oversee supplies, landlord/vendor relations, and organize office-based activities.
What skills you need 📖
- 3–6 years of experience in finance/ops within SaaS, consulting, or accounting/FP&A.
- Proven ability to run structured processes across finance, HR, and operations.
- Strong attention to detail and process-driven mindset.
- Tech-savvy and comfortable with modern SaaS tools.
- Hands-on and willing to tackle day-to-day tasks as well as bigger challenges.
- Strong communication skills and a collaborative approach.
- Experience with accounting and expense tools (QuickBooks, Fortnox, Concur, Expensify) and CRM/billing platforms (Hubspot, Stripe).
Bonus skills & attributes 🙌
- Experience scaling processes in a growing SaaS company.
- Familiarity with Allegion or other enterprise environments.
- A passion for building efficient systems and making work easier for others.
A great place to work ❤️
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours, and lots of interesting challenges. We believe in making work fun and rewarding, care about your growth, and are committed to your success.
Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and strive to be a little better every day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply now!
- Department
- Operations
- Locations
- Stockholm
- Remote status
- Hybrid

Stockholm
Grow with us.
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Life balance
We're parents, care-givers and multi-faceted humans that don't want to spend all our time working. We do great work, but also encourage a great work-life balance.
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Autonomy
Your self-starting personality will shine when you have the freedom to shape your work and help guide the product's direction. -
Great benefits
Health benefits, retirement packages and generous time-off policies help keep your overall well-being a priority. -
Professional growth
We want to see you thrive. You will contribute to the larger vision of Waitwhile while growing in your career journey. -
Take time for yourself.
You have a life outside of work, and Waitwhile offers a generous time-off policy for you to enjoy it.
About Waitwhile
Waitwhile is a wait management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based line experiences.
Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 100k years they would have otherwise wasted waiting in line. Our customers include IKEA, Louis Vuitton, Google, Facebook and thousands of other businesses looking to improve their waiting experiences.
The company was founded in 2017 in San Francisco with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.
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