Data Analyst
You're joining Waitwhile at the beginning of our journey. As one of our first team members, you'll have a huge impact on the company, culture and product - and you'll get to learn a ton and have fun.
Who we are💙
Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
The role 💼
We’re looking for a Data Analyst to join Waitwhile’s mission of eliminating waiting. As part of our small-but-growing team, you’ll help shape how we operate and build an even better product. You’ll work collaboratively with our Head of Data and stakeholders across the Waitwhile team to deliver actionable insights, build reports and dashboards, and uncover opportunities to improve how we operate and serve our customers This is a great opportunity for someone early in their career who wants to learn, grow, and build a strong foundation in analytics while making a real impact.
We are looking for a candidate based in either Stockholm, Detroit, or Chicago.
What you’ll do🚀
Dashboards and visualizations: building reports in Looker Studio, BigQuery, Sheets, and other tools to enable self-service analytics.
Customer and user analysis: uncovering trends, measuring product usage, and identifying opportunities or risks.
Product collaboration: working with Product Managers to define and follow up on KPIs.
Customer support analytics: creating reports and tools to help the Customer Success team support key accounts.
Data guidance: acting as a go-to person for data questions and helping colleagues navigate existing sources.
Prototyping: developing simple solutions that make reporting and analytics more accessible.
Insights communication: presenting findings and recommendations clearly to both technical and non-technical audiences.
Our stack 🛠
We build our analytics suite around BigQuery and collaborate with an engineering team developing in Typescript/JavaScript. While not required, knowledge of Python, R, or JavaScript is highly valued.
What skills you need 📖
- 1-2 years of experience as a Data Analyst or similar role
- Proficiency in SQL and experience working with large datasets (preferably in BigQuery or similar).
- Strong skills in data visualization and dashboarding (e.g., Looker Studio, Tableau, Power BI).
- Experience with spreadsheets (Google Sheets or Excel) for analysis and reporting.
- Ability to translate business needs into clear data questions and actionable insights.
- Excellent communication skills and a collaborative approach.
- Master of Science in applicable field
Bonus Skills & Attributes:
- Familiarity with statistical methods and machine learning
- Experience using usage data to drive product improvements
- Experience from a similar role at a SaaS company
- Knowledge of Python or R for deeper analysis.
- Experience supporting Customer Success or Product Analytics teams.
A great place to work❤️
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own.
Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!
- Department
- Data and Analytics
- Locations
- Stockholm
- Remote status
- Hybrid

Stockholm
Grow with us.
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Life balance
We're parents, care-givers and multi-faceted humans that don't want to spend all our time working. We do great work, but also encourage a great work-life balance.
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Autonomy
Your self-starting personality will shine when you have the freedom to shape your work and help guide the product's direction. -
Great benefits
Health benefits, retirement packages and generous time-off policies help keep your overall well-being a priority. -
Professional growth
We want to see you thrive. You will contribute to the larger vision of Waitwhile while growing in your career journey. -
Take time for yourself.
You have a life outside of work, and Waitwhile offers a generous time-off policy for you to enjoy it.
About Waitwhile
Waitwhile is a wait management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based line experiences.
Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 100k years they would have otherwise wasted waiting in line. Our customers include IKEA, Louis Vuitton, Google, Facebook and thousands of other businesses looking to improve their waiting experiences.
The company was founded in 2017 in San Francisco with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.
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